General terms and conditions and customer information of OSKA Melbourne Pty Ltd

1. Scope

These General Terms and Conditions apply for all contracts that customers conclude with OSKA Melbourne Pty Ltd.

2. Delivery / Prices / Shipping Costs

  • We ship Australia Wide Only. The delivery period is 1-3 days from receipt of payment.
  • All prices are final prices in AUD, i.e. they include all price components and also GST.
  • In addition to the quoted prices we charge a shipping fee per order of A$20.00

The customer can choose between the following payment methods:

Cash in advance

You pay in advance by bank transfer within 10 days from the request for payment. We ship the goods within the agreed delivery period once payment has been credited to our bank account.

Credit card

Your credit card is debited when the ordered goods are shipped.

The customer only has a right of retention if his or her counter-claim arises from the same contractual relationship. The customer only has a right of offset if the counter-claim is undisputed, declared final and binding by a court of law, or acknowledged by us.

5. Reservation of title

Until complete payment the supplied goods remain the property of OSKA Melbourne Pty Ltd.

6. Cancellation Instructions

Right to cancellation

You have the right to cancel this contract within fourteen days without giving any reasons. The cancellation period is fourteen days from the day when you or a third party named by you other than the forwarding agent took possession of the last part consignment or of the last item.

To exercise your right to cancellation you are required to inform us:
OSKA Melbourne Pty Ltd
817 Burke Road
Camberwell 3124 Victoria
shopau@oska.com
by way of an unequivocal declaration (e.g. by letter post, telefax or e-mail) that you have decided to cancel your contract. You may – but are not obligated to - use the attached specimen cancellation form for the purpose.

You will duly observe your cancellation time limit if you dispatch your declaration before the applicable deadline runs out.

Consequences of cancellation

If you cancel this contract we are required to promptly refund to you all amounts we have received from you complete with delivery charges (except for such additional costs as are attributable to the fact that you have chosen a mode of delivery other than the most favourable standard mode offered by us). We are required to make the refund not later than within fourteen days of the day when the notice of your cancellation of this contract was received by us. The refund will be made by the same payment method that you used in the original transaction except if expressly agreed with you otherwise. In no event are we going to charge you in connection with our refund. We are free; however, to defer the refund until the articles have been returned to us or until you have furnished proof that you have dispatched them to us, whichever is the earlier.

You are required to promptly send the articles back or hand them over to us and to do so in any event not later than within fourteen days of the day when you advised us of the your cancellation. The deadline is deemed observed if you dispatch the articles prior to the expiry of the fourteen-day time limit.

We will bear the costs associated with the articles’ return.

You will not be liable for any loss in the articles’ value except where such loss is due to the fact that the articles were handled in a manner not required for examining their condition, properties or working order.

Specimen Cancellation Form

If you want to cancel your contract, please return this form after completing it:

OSKA Melbourne Pty Ltd
817 Burke Road
Camberwell 3124 Victoria
shopau@oska.com

  • I/We * hereby cancel the contract entered into by me/us * on the purchase of the following article(s) * / the provision of the following service *
  • Date of order * / Date of receipt *
  • Name(s) of the consumer(s)
  • Address (es) of the consumer(s)
  • Signature(s) of the consumer(s) (only if transmitted on paper)
  • Date
  • * Delete if inappropriate

7. Warranty

The statutory warranty regulations apply. In the event of a warranty claim, or if you have any questions, please contact:
OSKA Melbourne Pty Ltd
817 Burke Road
Camberwell 3124 Victoria
shopau@oska.com
Telephone: 03 9882 1190

8. Saving of Contract Text

We do not store the contract text and it can no longer be retrieved after the order process has been completed. However, you can print out the order data immediately after you send them.
OSKA Melbourne Pty Ltd
817 Burke Road
Camberwell 3124 Victoria
shopau@oska.com

Represented by the Director Shane Hollingworth

Need Help?
OSKA Melbourne 03 98821190 melbourne@oska.com